Agile and  Modern IT Solutions

Our client, a private investment firm that has deployed over $20.9 billion globally, needed to move to a new company headquarters on short notice. As you can imagine, they were concerned about finding a trusted partner to quickly set up the IT infrastructure in their new offices. This would involve communications cabling, low voltage installation, and IT inventory relocation - not to mention working with the general and electrical contractor - on a very tight schedule. All of these tasks would also require high project management and a senior-level foreman to complete the work efficiently and on time.

The structured communications infrastructure cabling services we offered the client included a detailed description of all the components required to do the job. These included copper patch cords with proper termination, bi-directional cable testing, and patch panel labeling. We took great care to ensure that all connections were established according to industry standards, while working closely with the electrical contractor to make sure that everything was in order. Our proposal included low voltage equipment installation as well as the relocation of IT inventory, such as monitors and docking stations. Everything was completed on time and well within budget.

Our enterprise client sought robust firewall services with remote access capabilities to secure connectivity for their geographically dispersed workforce. Challenges arose in setting up a secure gateway for northbound and southbound traffic and delivering dependable VPN endpoints for remote access.

We effectively addressed the client's needs by deploying high-availability Palo Alto appliances at their data centre. These appliances had advanced features, including Global Protect VPN, URL filtering, and threat protection capabilities. Strategically positioned, these appliances served as comprehensive VPN endpoints and secure gateways for managing incoming and outgoing traffic. This deployment significantly bolstered the client's network security, ensuring a robust and reliable infrastructure for their distributed workforce.

A prominent organisation in the water treatment industry encountered issues with its Cisco Unified Communications (UC) solution, which caters to more than 100 end users. The current IP address setup posed efficiency, scalability, and network reliability challenges, necessitating a comprehensive overhaul. The project aimed to revamp essential UC components' outdated IP address configuration while minimising operational disruptions. The intricate environment comprised a UCS server, multiple Cisco UC virtual machines, an extensive phone network, and several Cisco Voice Gateways.

The solution involved addressing the challenges with the existing UC infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Emergency Responder (CER), which utilised cumbersome static IP addresses. These static addresses posed management and update difficulties, compounded by their placement in the same subnet as the data network, heightening security vulnerabilities and reducing network availability. The project demanded meticulous planning and coordination to seamlessly execute the IP address reconfiguration without causing service interruptions or downtime for UC users and critical applications. The reconfiguration encompassed updating the IP addresses of numerous UC devices, servers, gateways, and endpoints distributed across various sites and regions, ensuring a smooth transition to a more secure and efficient network setup.