Agile and  Modern IT Solutions

The client faced escalating challenges due to the intricate nature of their microservices platform, requiring a solution to address load-balancing issues and bolster security measures. With the need to enhance scalability and resilience while ensuring secure traffic distribution and API protection, the client sought a comprehensive approach to optimise their microservices architecture effectively.

Our team successfully tackled the escalating complexity of our client's microservices platform by implementing a robust solution that leveraged the power of F5 Big-IP, NGINX, and F5 APM Access Policy Manager. By integrating an API gateway alongside F5 technologies, we orchestrated seamless traffic distribution and fortified API security, empowering the client's microservices architecture with enhanced scalability and resilience.

A prominent organisation in the water treatment industry encountered issues with its Cisco Unified Communications (UC) solution, which caters to more than 100 end users. The current IP address setup posed efficiency, scalability, and network reliability challenges, necessitating a comprehensive overhaul. The project aimed to revamp essential UC components' outdated IP address configuration while minimising operational disruptions. The intricate environment comprised a UCS server, multiple Cisco UC virtual machines, an extensive phone network, and several Cisco Voice Gateways.

The solution involved addressing the challenges with the existing UC infrastructure, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), and Cisco Emergency Responder (CER), which utilised cumbersome static IP addresses. These static addresses posed management and update difficulties, compounded by their placement in the same subnet as the data network, heightening security vulnerabilities and reducing network availability. The project demanded meticulous planning and coordination to seamlessly execute the IP address reconfiguration without causing service interruptions or downtime for UC users and critical applications. The reconfiguration encompassed updating the IP addresses of numerous UC devices, servers, gateways, and endpoints distributed across various sites and regions, ensuring a smooth transition to a more secure and efficient network setup.

Our esteemed client, a global leader in digital marketing platforms, required support transitioning their Slack environment from a Pro subscription to the advanced Slack Enterprise Grade Select environment. The task involved navigating stringent app policies during the workspace transfer to guarantee flawless integration and configuration.

We meticulously outlined migration paths and crafted detailed integration strategies for approved applications. Our team expertly managed the migration of both public and private channels, seamlessly integrated essential apps, and configured vital webhooks to ensure a comprehensive transition. Additionally, we diligently documented every step, conducted thorough administrator training sessions, and rigorously tested all procedures to guarantee optimal performance and operational continuity.