Agile and  Modern IT Solutions

An industry trailblazer in automated healthcare solutions aimed to boost collaboration and optimise project management by incorporating various Atlassian products into their operations. Nevertheless, navigating the complexities of selecting the most suitable licensing model and achieving seamless integration presented formidable hurdles for the organisation.

Our team initiated an exhaustive analysis to pinpoint the exact licensing specifications aligned with the client's enterprise requirements. We meticulously charted a strategic integration roadmap by orchestrating meetings with Atlassian and engaging in discussions with key stakeholders. Through close collaboration with Atlassian, we seamlessly executed the deployment of enterprise licensing or consolidated Atlassian products within a unified organisational framework tailored to the agreed-upon strategy. Furthermore, we dedicated efforts to ensure seamless compatibility between the client's existing user emails and Okta, a critical element of their IT infrastructure. This endeavour involved liaising with Atlassian support to update user emails and establish well-defined user groups for streamlined access management protocols.

Our project focused on effectively mitigating risks in the critical mining industry. We aimed to enhance proactive threat detection and response mechanisms. By implementing file server agents and optimising remote desktop connections, our client in the mining sector successfully minimised vulnerabilities and significantly lowered the potential for security breaches.

By leveraging Helix's capabilities, we established streamlined security operations for our client. The centralised management and automation implemented ensured efficient incident handling and optimal resource allocation. Additionally, Trellix offered robust reporting features, enabling our client to showcase compliance with industry standards and regulations. This enhancement in transparency and adherence to rules has strengthened trust with stakeholders and bolstered the overall credibility of the organisation.

A prominent digital commerce company spanning nearly 20 countries, boasting a diverse team of designers, marketers, creatives, data scientists, and software engineers, faced the task of resolving authentication issues within their DUO system. This initiative addressed authentication challenges for over 5,000 users and 3,000 Windows machines, encompassing ADFS, LDAP, DUO, Windows HELLO, and auto-enrolment.

Our team conducted a comprehensive assessment of the client's DUO implementation in collaboration with a senior engineer to address the authentication issues. A robust redesign of the authentication system was executed and rigorously tested to ensure seamless functionality. Furthermore, client-side administrators were actively involved in training and knowledge transfer sessions to equip them with the necessary skills to maintain the optimised design in the long term.